Returns | Refunds | Exchanges
DIGITAL DOWNLOADS ARE NOT RETURNABLE, REFUNDABLE or EXCHANGEABLE unless the wrong file was sent to you. Upon your payment you will receive an immediate link to download your file.
We don't accept cancellations because your order begins processing once your payment has cleared. But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- DIGITAL DOWNLOADS
- Intimate items like soap, liquids, etc (for health/hygiene reasons)
- Items on sale
Conditions of return
Buyers are responsible for return shipping costs where applicable. If the item is not returned in its original condition, the buyer is responsible for any loss in value.